Vinted Members Share Displeasure About Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are posting online claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
They have suggested members to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, Vinted reversed a change to its shipping options after backlash from users.
